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These Terms and Conditions (“Terms”) govern access to and use of the website and services of HireIQ, a business entity organized under the laws of India, having its principal place of business at #702, Sector 39, Near Cyber Park, Gurugram, Haryana – 122001 (“HireIQ”, “Company”, “we”, “us”, or “our”).
Clients engaging HireIQ for recruitment, staffing, or allied services
Candidates accessing the website or engaging with HireIQ for employment opportunities
By accessing the website or using any services, you agree to be bound by these Terms.
Client: Any individual or entity engaging HireIQ for manpower or related services
Candidate: Any individual whose profile is sourced, screened, or introduced by HireIQ
Services: Recruitment, staffing, executive search, payroll, compliance, outsourcing, and international placement
Applicable Law: All laws, regulations, and rules applicable in India and/or destination countries
The website is an informational platform
Submission of resumes or inquiries does not guarantee employment or engagement
HireIQ reserves the right to accept or reject any submission
Users shall:
Provide accurate and lawful information
Use the website only for legitimate recruitment-related purposes
Not misuse, scrape, copy, or commercially exploit website content
All website content, databases, trademarks, logos, and candidate compilations are the exclusive intellectual property of HireIQ. Unauthorized use is prohibited.
HireIQ processes personal data in accordance with:
IT Act, 2000
Digital Personal Data Protection Act, 2023
GDPR / UK GDPR (where applicable)
Use of the website constitutes consent to data processing for recruitment-related purposes.
HireIQ does not guarantee job placement, employment, or visa approval
Website content is provided on an “as-is” basis
HireIQ shall not be liable for indirect, incidental, or consequential damages. Total liability shall not exceed fees, if any, paid to HireIQ.
These Terms shall be governed by Indian law. Courts at Gurugram, Haryana shall have jurisdiction, subject to arbitration.
All disputes shall be resolved by arbitration under the Arbitration and Conciliation Act, 1996.
Seat and venue: Gurugram, Haryana
Language: English
Arbitrator: Sole arbitrator appointed by HireIQ
HireIQ may modify these Terms at any time. Continued use constitutes acceptance.
HireIQ (“Company”), and
The Client identified in the applicable Work Order or Engagement Letter.
HireIQ shall provide recruitment and manpower services as detailed in the applicable:
Work Order
Service Agreement
Engagement Letter
HireIQ acts as an independent contractor, not as an employer of Candidates, unless expressly agreed.
The Client shall:
Provide accurate role requirements
Comply with all labor, immigration, and anti-discrimination laws
Not directly or indirectly circumvent HireIQ
The Client shall not hire, engage, or contract any candidate introduced by HireIQ for a period of 24 months from the date of introduction without HireIQ’s written consent.
Fees shall be as per agreed commercial terms
Taxes shall be borne by the Client
Delayed payments may attract interest and service suspension
No refunds or replacements apply unless expressly stated in writing.
HireIQ relies on information provided by candidates and is not responsible for inaccuracies, forged documents, or misrepresentation, even where verification services are undertaken.
All non-public information exchanged shall remain confidential during and after termination.
HireIQ’s total liability shall not exceed fees received for the specific service giving rise to the claim.
The Client shall indemnify HireIQ against claims arising from:
Legal non-compliance
Misuse of Candidate data
Employment actions taken by the Client
HireIQ may terminate services immediately for breach, illegality, or reputational risk.
The Company provides recruitment facilitation, staffing support, career assistance, and allied services to candidates for potential employment with third-party employers.
The Candidate expressly acknowledges that the Company acts solely as an intermediary and does not guarantee employment, job offers, salary, job location, duration of employment, visa approval, or selection.
Depending on the engagement, services may include job search assistance, resume screening, profile sharing with prospective employers, interview coordination, career counseling, training or upskilling programs, documentation assistance, and background or verification support.
The Company does not charge placement fees for employment unless expressly communicated in writing. Any fee collected from the Candidate, where applicable, shall be towards training programs, skill development, documentation assistance, verification services, visa facilitation, or other optional value-added services
Fees paid by the Candidate are generally non-refundable, as the Company deploys professional time, resources, and administrative efforts immediately upon receipt of payment.
Refunds may be considered only under the following circumstances:
No refund shall be issued if services have been partially or fully rendered, or if the Candidate voluntarily withdraws, is rejected by an employer, declines an offer, fails background or document verification, or becomes non-responsive.
All fees paid towards government authorities, Embassies, visa application charges, medical examinations, courier services, background verification agencies, or any third-party service providers are strictly non-refundable.
In the event of visa rejection attributable to the Candidate, including but not limited to:
all fees paid shall stand forfeited, and the Company shall have no further liability.
Where the visa is refused for reasons not attributable to the Candidate, the Company shall, after due evaluation, have either of the following options:
a) To reapply for the visa with the concerned Embassy in accordance with prevailing rules and guidelines; or
b) To refund the fees paid by the Candidate after deducting processing charges, visa application fees, and any other actual expenses incurred by the Company in connection with the visa application process.
This Agreement is drafted in compliance with the Consumer Protection Act, 2019. The Candidate acknowledges that recruitment outcomes depend on third-party employers, immigration authorities, and market conditions, and that the Company has not engaged in any unfair trade practice or made misleading representations.
The Candidate expressly consents to the collection, storage, processing, and lawful sharing of personal data strictly for recruitment and related purposes, in accordance with the Digital Personal Data Protection Act, 2023 and other applicable laws. Legitimate use of Candidate data shall not constitute grounds for refund or compensation.
The Candidate undertakes to provide accurate information and genuine documents at all times. Any misrepresentation, forgery, or suppression of facts may result in immediate termination of services without refund and may invite legal action.
Nothing contained in this Agreement shall be construed as creating an employer-employee relationship between the Company and the Candidate.
The Company’s total liability under this Agreement, if any, shall be limited to the amount actually paid by the Candidate for the specific service giving rise to the claim.
The Candidate agrees to indemnify and hold harmless the Company from and against any losses, claims, damages, or liabilities arising due to false information, forged documents, or misuse of the Company’s services.
This Agreement shall be governed by the laws of India. Any dispute shall be resolved through arbitration by a sole arbitrator in accordance with the Arbitration and Conciliation Act, 1996. The seat and venue of arbitration shall be Gurugram, Haryana, and the arbitral award shall be final and binding.
I, the undersigned Candidate, confirm that: